TERMS & CONDITIONS
Please read the following terms and conditions carefully as they affect your rights and liabilities when purchasing goods/services from Marable Pty Ltd. By placing an order for goods/services you acknowledge that you accept the terms and conditions set out below:
The following Terms and Conditions apply with relation to any offer or transaction made between Marable Slab House (hereafter the “Seller”) and its customers or prospective customers (hereafter the “Buyer”). By transacting with the Seller, the Buyer confirms that they have read, obtained (or were given the opportunity to obtain) independent legal advice, and accepted these Terms and Conditions.
Product Variations
Natural stone products are subject to variation, particularly in the case of slabs. Thus, the delivered product may differ from the provided sample or image, with variations encompassing colour, appearance of veins, degree of polish, and the presence of fissure and/or craze marks. These variations may be evident on delivery or become apparent over time. Additional changes may include pitting, resin fill, variations in stone thickness, and irregularities that could lead to stepping along the joint.
It is the Buyer’s responsibility to validate the quality of slabs prior to collection. This includes checking the goods prior to collection and satisfying itself as to the colour, grain, quality, strength, structure and veining.
Payment Terms
A 50% deposit is required from the Buyer to reserve material.
Balance of 50% to be made within 30 days of the invoice being issued.
Full payment is required from the Buyer prior to collection of material.
Funds must be cleared prior to goods being released.
Collection of material is to occur within sixty (60) days of payment. Otherwise, a storage fee of $80 per slab will be incurred on a monthly basis.
60% of the fabrication cost is due after the site measure and before installation.
The remaining 40% of the fabrication cost is due on the installation day before completion.
Exclusions
This quote/purchase order does not cover the removal of existing material, such as floors and benchtops.
Returns and Exchanges
For returns or exchanges due to a change in circumstance completed after full payment but before pickup, a cancellation fee or restocking fee of 20% applies. If the cancellation occurs after 28 days, only a credit note will be issued, with a validity of two years from the date of issue.
No returns or exchange of the material are permitted after pickup, collection or delivery.
Communication and Permissions
All quotes, acceptance, and modifications must be documented in writing.
By accepting the quote/purchase order, the Buyer grants permission to take photos of the installed goods and their surroundings for use in marketing materials and on the website.
Site Responsibility
Providing a suitable site is the Buyer’s responsibility, and any additional visits required due to an unsuitable site or breach of terms will incur standard fees.
It is the Buyer’s responsibility to protect the site and any property during the stone installation process.
Price Adjustments
Prices may be subject to change based on site conditions or external factors.
Additional charges of $300 + GST apply for under-mounted, flush-mounted, and butler sinks.
Sealing and Installation
Stone sealing is not provided unless expressly indicated in the quote.
Installation prices are based on the assumption that the installation is against square walls, painted surfaces, and finished joinery.
Seller takes no responsibility for loss and damage caused due to incorrect fitting or installation of goods.
Title and Risk
Title to the goods passes to the Buyer upon full payment in cleared funds.
Risk of the goods passes to the Buyer on delivery to the Buyer’s location or to the installation site.
Defects and Claims
Specific defects, such as damage caused by acid, sealants, or application of force, will not be the cause of any claim against the Seller.
Claims must be made within 7 days of installation or delivery advising the Seller in writing of: any alleged difference in the quality or quantity of goods supplied compared to goods ordered; and any goods that are allegedly defective. The Buyer must allow the Seller a reasonable time to inspect any such goods. Should the Buyer fail to comply with any of these provisions for delivery, the goods are taken to be supplied and delivered as ordered and otherwise in accordance with these Terms and Conditions.
The following will not be considered defects and will not be acceptable causes for any claim against the Seller: any damage caused by acid, sealants, chemical products, application of force, polishing, crazing, shade variation, appearance of dots, response of other materials and structures to the stone, response of the stone to movements of structures, lipping, scaling, accuracy of templates, disappearing of grout, hairline cracks, staining, wearing, unevenness of surface, watermarks, detachments of fixtures, underfloor heating, temperature fluctuations, blockage of drains during installation.
Liability Limitations
The Seller’s liability is limited to the amount of money actually paid in cleared funds by the Buyer under this transaction.
The Seller will not be liable for consequential damages or damage by third parties.
Corporate Entity Guarantee
The person signing on behalf of an incorporated entity guarantees and will be personally liable for all obligations of that entity under this quote/purchase order.
Dispute Resolution
Any dispute with relation to this quote/order will be decided exclusively by the court system of NSW, according to the laws of NSW.
Changes in Scope and Quote Validity
Changes in the scope of work will be paid for as per the unit prices indicated in the quote/purchase order or, if inapplicable, as per the standard price list.
A quotation is not to be construed as an obligation to sell but merely an invitation to treat and no contractual relationship shall arise until the Seller has accepted the Buyer’s order and an Invoice has been sent to the Buyer.
Quotes are valid for 30 days.
Delivery and Ownership
The Seller may change delivery and/or installation dates if such changes are caused by events beyond its control.
All goods remain the Seller’s property until paid in full in cleared funds.
Marable’s Bank Details:
Banks’s Name: NAB
BSB: 082604
Account Number : 13-125-0026
Account Name: Marable Pty Ltd
ABN: 58-172-325-247
Please include Invoice number when making EFT payments.